Returns & Exchanges
We stand behind everything we sell. If you are not satisfied with your clothing purchase, you can return it for a replacement within 7 days of receipt.
In the event that the garment/size you’ve chosen isn’t a suitable fit, you will be able to exchange it by Emailing us on –  shop@ultimatewildcat.com with your return/exchange request. We will make the necessary arrangements for a collection to be made. Once the items are received in good order, we will notify you with the next steps, depending on the requested process.
You must have a proof of purchase for all returns and exchanges.
When products are returned, please make sure that all the products are in the same condition as they have been received and haven’t been washed nor warn.
You may exchange your purchased product for a different size/color, different item or alternatively request store credit or a refund.
Please note, some items can go out of stock quickly, as a result, we may not be able to always make the desired exchanges, but we will do our best to find a suitable solution.
Should there be any issue with the product(s) received, such as breakages during transit etc. please notify us within 48 hours of receipt, any claims pass this time period will be null and void.
Should the package arrive damaged for any reason, please make sure to take photos of the received parcel so that we may use those to query the damage with our courier. Please Email the photos along with your order details to – shop@ultimatewildcat.com and we will assist further with a replacement.
Should there be any discrepancies with the order received, such as missing items, wrong item or size etc. please notify us within 48 hours of receipt, any claims pass this time period will be null and void.
Should the package arrive damaged for any reason, please make sure to take photos of the received parcel so that we may use those to query the damage with our courier. Please Email the photos along with your order details to – shop@ultimatewildcat.com and we will assist further with rectifying the issue.
Should there be any issue with the product(s) received, such as a production defect, please notify us within 48 hours of receipt, any claims pass this time period will be null and void.
Please include a photo showcasing the defect along with your order number by Email to – shop@ultimatewildcat.com and we will assist further with a replacement.
We stand behind the products we sell and our quality 100%. Should there be a fault with the product(s) received, such as tearing or fit issues etc. we will replace the item within 6 months of purchase. Should there be no availability of the exact item in stock it may be subbed for a similar replacement.
To process the request, please include a photo showcasing the defect along with your order number by Email to – shop@ultimatewildcat.com and we will assist further with a replacement.
Please note, our policy only covers items that have a manufacturing defect or clear fault and does not cover ordinary wear and tear or damage caused by improper care or accidents.